Ike Honda Dealer Reviews
Great service great respect
Super easy and friendly staff, no issues with finding what I wanted and taking home a new car the same day!
Easy online scheduling, friendly & timely service and when they realized they had mistakenly charged for something that was bundled, they identified and corrected it immediately, without me having to say anything.
Thorough service.
Fast yet thorough and effective service!
We have bought 3 vehicles from Ike Honda in the past Few years. They are a locally owned family dealership and they treat us like family. Honda vehicles are bullet proof and Ike Honda has been excellent excellent to deal with for sales and service.
I receive excellent service at Ike Honda. My questions are always answered, and I feel like they provide great care!
I had the heater go out, and I was impressed with how Ike Honda handled this. The team diagnosed the problem, which in this case involves digging into the dashboard to check vents, not to mention checking the radiator and related parts; they figured out it was the heater core. I was given a quote, and they were upfront that they would have no choice but to replace it with an after-market heater core because the Honda OEM part was not available due to supply chain issues. They were upfront about the long labor time needed to fix this (as ...
2nd vehicle purchase from Brian Clements with Ike Honda. Both purchases couldn’t have been any easier. This time they didn’t have a vehicle I wanted on the lot but were able to locate one for me within hours and I was able to pick it up the next afternoon. Never any pressure!
They are all so wonderful every time!
Kenny in the service dept is great and always helpful! Brian in sales is literally the BEST!!! All around a great dealership that makes you feel welcome and no pressure!
Great service department with polite and knowledgeable staff. I will continue to have my vehicle serviced at Ike Honda and would definitely recommend it to others.
Great service department. Enjoyed the sales person . Can't wait to buy another Honda. Did a recall and fixed it right on time. Clean service department
I'm very pleased with the service here. Very thorough and on top of what you need to look forward to for the next trip in.
Patrick was great and so was the finance department, they were told our needs and came through for us. Friendly, helpful and determined.
Great price on trade, great price on vehicle, not pushy at all, they let me an wife test drive without riding with us so we could discuss everything about the vehicle. When we got back I made offer they accepted and we were out there that fast, and no hassles.
I recently leased my second Honda from Ike's. Dan Koester was the salesman who worked with me. I would give Dan an A+ . He did all you would expect and more. I respect his honesty as he called me the day after I took delivery of the new car and reminded me of a $500 deposit I had made earlier (and had forgotten about...guess I was excited to get in the new car) and we agreed to put those dollars on to a couple of accessories I wanted. I was glad to hear about this, of course, and I ...
The service department took care of my issue and my my truck seems to be back to normal.
very good service
We had our Honda CR-V in for the 105,000 mile inspection and a routine oil change. Daniel took good care of us and Noah even shuttled us over to a restaurant for lunch while we waited. Hoping to put another 100,000 miles on our little car! Thanks for your help!
Leaving this review for James of the Ike Honda Parts Department. James was very kind in helping me order parts for my car and was able to turnaround a full order of OEM Honda parts and ship them out to me in California in under 1 week!!! Will be ordering more parts from Ike Honda in the future - James is amazing.
Ike Honda staff are always friendly and accommodating. I always feel it is worth the extra cost to have my car repaired right
Awesome, best customer service ever. Salesman went out of his way to get me the car. My new Honda Civic is totally what I wanted.
Kenny at the service dept made sure my Accord was taken care of and got me back on the road quickly. Thank you Ike Team!
Very good service. Service writer was cordial, welcoming and accommodating. Waiting area was pleasant and wait was not as long as I expected. There were several others waiting and service writer took some time to explain some features of the options, specifically the map and how to get driving directions. They also fixed an issues with my bumper because I accidentally “bumped” into my lawn mower while backing out of my garage. Looks good as new and I am happy!
Very friendly, helpful and professional staff.
Bought my first Honda at IKe Honda and the experience was by far the most straightforward, respectful and least stressful experience of buying a new car that I have had thus far. (new car #3). Everyone was very willing to help and answer questions. Brian, my sales associate, goes above and beyond. Thank you to all at Ike Honda!
My car’s starter wouldn’t turn over and I was stuck in town by myself. I had to be at work, and on a Saturday, had no other choice but to call around and find someone who was open. I have a Toyota but Kenny took the call and made sure he could take care of it in one day. I brought it in and they even gave me a complimentary ride to work. Kenny kept me updated throughout the entire experience and even though I couldn’t get off of work until after they closed, made sure I ...
Serpentine belt replaced. Ike was able to fit me in at the last minute, on a Saturday no less. Cost was less than originally quoted.
Very efficient; several parts ordered. Happy with how they keep me informed as they go.
Quick! Efficient! Great service!!
The staff as very friendly and over all my experience was great!
5 stars all the way around. The communication I received from my sales person, Patrick, was outstanding. He kept me up-to-date on my SUV and I'm so happy with my purchase.
Awesome business
Sales man Patrick couldn't be better
Fast friendly service. Free transportation. Hard to beat! On time and done right.
The service team at Ike has always been great to me. My repairs on this visit took most of the day so they gave me a loaner car very kind of them.
Good work and good communications from Ike Honda!
Brian Clements at Ike Honda in Carbondale, IL did a wonderful job helping to facilitate a wonderful experience for me buying my first car. I genuinely feel like I was given the best deal possible. The car is fantastic as well. Would definitely recommend to friends and family.
All work was done in less than an hour while we waited!
We recently bought a new minivan and had a great experience. Their communication throughout the whole process was very helpful. Even though their inventory was lacking like everyone else’s, they were able to order us exactly what we wanted and we have loved our Odyssey ever since. Highly recommend buying from Ike Honda
It was efficient and professional as always.
On time, efficient, and nearly the estimated cost.
We went on a Saturday to get our Vehicle serviced. The staff was very friendly. The waiting room was clean and nice. Internet Wi-Fi was provided while I waited. Watched some college football while I waited. They said service would take about 45 minutes, which was close. It took more about an hour, but was not a bad wait. They made sure to give me recommendations on future service to my vehicle and a quote for the services. Also gave me a printout about what exactly they did to my vehicle. Overall very pleased, would definitely recommend them to anyone not ...
Service was extraordinary! Except the man at the counter. Very rude and demeaning to women.
Brake rotor replacements…. We had an awesome experience and everyone was great!!!
They were on time and had me out of there before I could read 3 chapters of my book. Super friendly and I'll continue having my car serviced there
Had the truck servived. Oil changed. Serviced department was very eficient.
Air bag replacement due to safety recall. The experience was good. Thanks.
I bought my Honda Civic brand new in 2011 from Ikes. They took care of my car from tires to oil changes for 11 years. I just sold my car back to them yesterday Sept. 14th. I would highly recommend Ike Honda. They treated me like family. They would take me to work and come puck me up when my oil change and tire rotation were complete. Great experience.
Quick and friendly. I feel they are looking after my car
Always friendly professional and knowledgeable service you can count on
As always, the employees were friendly and efficient. Service was timely and reasonably priced.
Very friendly and down to earth explained things well. I left feeling very satisfied with the work that was done on my HRV
Technicians were efficient and the person I spoke with was very personable and knowledgeable.
Very courteous and professional, we traded two vehicles for one and received a very good deal
The service advisor had me processed quickly and accurately!
Thorough, friendly, efficient.
Very professional and efficient!
Ben Absher, our salesman went above and beyond helping us with the purchase of our new CRV. Best salesman, hands down. Everything about the transaction was seamless. He's knowledgeable, caring, and friendly. I highly recommend Ike Honda, Marion,IL and above all Ben Absher.
Always a very pleasant experience.
We visited the service department for recommended oil change. Very knowledgeable and wonderful employees.It was a pleasant experience . Receptionist was super nice too.
Ike Honda is by far the best dealership around! They are so easy to work with and will do everything possible to get you a good deal and the car you want! We love Honda and will not go anywhere to purchase a vehicle!
All done well.
I recently purchased a Honda HR-V from Ike. I dealt with Jeff Martin and I cannot recommend him enough. He was exceptional and his customer service was next to none. He went above and beyond. After the sale was done he texted me and several days later to check in. If you are in the market to buy a new car, do yourself a favor and call Jeff!
New tires transmission flush and oil change
Drove into service bay with no appointment. Asked them to check battery and replace if needed. They said it might take 1 or 2 hrs to work me in. I waited and they replaced the battery in 45 minutes. Good work and fast turn around.
Amazing service!!
Best customer service I've ever received at a dealership. They addressed our problem immediately and came up with a solution with no haggling at all. They are definitely at the top of our list for any future car purchases.
I had warning lights on the dash. I called Ike Honda Service and had my van towed. The van needed extensive repair. The van was repaired in less than estimated time and I was even given a discount on my total bill. The van drives like new. Thanks to the service department who did an excellent job.
I received quick and friendly service.
Service department is wonderful to work with. Service guy “Kirk Magsig” was great. They are quick getting their job done. Waiting area free drinks and snacks and TV to watch. Most important getting the job done right.